Siobhan Benita

Calling With Kindness: Coronavirus Community Support

Calling With Kindness briefing

Thank you for helping us to help Londoners during this challenging period. As the Mayoral and Assembly elections have been postponed , we have paused all campaigning and are focussing our efforts on helping the most vulnerable during the Coronavirus outbreak.

A central theme of Siobhan Benita's London campaign was the power of kindness, so it’s heartening to see how many of our members want to help others. Making these “Calling with Kindness” phone calls is one important way we can identify people who might be struggling at this time.

Download Briefing

 

 

We have also collated together a directory of useful Coronavirus resources and all the Boroughs helpline:

Resources & Helplines

 

 


Here are the current VPBs

Technical setup info further down.

Borough

Ward

VPB Code

Southwark South Bermondsey

ACC8A3J-794685

Haringey St Ann's

1F48B3H-771116

Islington

Hillrise

9F48B3P-847414

Hackney

Stoke Newington

3058B3I-864236
Lewisham Borough

663FC3O-522251

Wandsworth

Borough

863FC3Q-117221
Croydon Borough

C63FC3D-955712

Bromley Borough

D63FC3E-326217

Camden Borough

573FC3M-708055

Kensington & Chelsea Borough

173FC3I-866797

Westminster Borough

873FC3P-699161

Hammersmith & Fulham Borough

B73FC3B-192451

 


Technical Setup info for team members:

Thie public calling is done in the "My Voters" side of Connect, i.e. the electoral roll. Log in and select "My Voters"

Steps to create your phone bank:narrowstep2.gif

  1. Click "Create a new List". Use the "Districts" tab to select the Local Authority and, if you wish you can also specify a ward.
  2. Under the "Target Pools" tab, check the "Community engagement during Coronavirus lockdown : Probably older residents with usable phone numbers" pool.
  3. Click "Run Search". You'll now see examples of voters lower down the page but look at the row of buttons at the top.
  4. Click "Phoning", now select "Set up Virtual Phone Bank List" and click Next. Choose the top option "Use this static list (Fixed set of people)" then click "Continue".
  5. Enter a suitably memorable name, select the script "London 2020 Coronavirus Support" and set suitable start and end dates. (Today and end of May?)
  6. On the right hand side of the screen ensure that under "Editable Contact details" both Email and Notes are checked.
  7. Important: Check that "Don't attempt alternate numbers" is selected (otherwise phone numbers that are registered for TPS may be included.)
  8. Click "Next" and make a note of the VPB code. 

Share the code with others who will join you in phoning.

Thank you and good luck - any queries please email campaigns@londonlibdems.org.uk


Reference

Script Name (this is a guide to what to say and the questions we'll ask)

  • London 2020 Coronavirus Support

This script should be shared with all London Party Organisations: if you can't see it email campaigns@londonlibdems.org.uk

Party HQ Connect Training

These "Quick Sheets" can provided additional information if needed - they are downloadable PDF files and you can print them if you wish.  If you don't have a password to access this area, use the "Forgot my password" link and enter the email address you have given the party. You'll receive an email with advice within a few seconds (so if not found, check your "spam" folder!)

Making Calls

Setting up a Virtual Phone Bank

Managing and monitoring a Virtual Phone Bank